Privacy & Cookie Policy

Last Updated: September 24, 2026

North Collective (“North Collective,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit northcollective.cc (the “Website”).

This Privacy & Cookie Policy explains what information we may collect, how we use it, when it may be disclosed, how we protect it, and the choices and rights available to you.

By using the Website, you acknowledge the practices described in this Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including when you:

  • subscribe to The North Note newsletter;
  • contact us through our Contact Us form;
  • submit a designer, fashion label, event or other listing for consideration;
  • communicate with us by email; or
  • otherwise interact directly with North Collective.

Depending on how you interact with the Website, this may include your:

Name, email address, website address, city or province, information contained in your message or submission, and other information you choose to provide.

We may also collect certain technical information automatically when you visit the Website, including information such as your IP address, browser type, device type, operating system, referring pages, pages visited and general information about how the Website is used.

We try to limit the personal information we collect to information reasonably required for the purposes described in this Policy. This reflects the Canadian privacy principle that organizations should identify their purposes and limit collection to what is necessary for those purposes.

2. How We Use Personal Information

We may use personal information to:

  • respond to inquiries and messages;
  • communicate with people who contact North Collective;
  • review and process designer and event submissions;
  • consider submissions for inclusion in the North Collective Designers or On The Calendar directories;
  • send The North Note newsletter where you have subscribed;
  • administer and maintain the Website;
  • improve the Website, its content and user experience;
  • detect, prevent and address security, fraud or technical issues;
  • comply with applicable legal requirements; and
  • carry out other purposes that are identified to you at or before the time information is collected.

We will not use personal information for a new purpose that is incompatible with the purpose for which it was collected unless permitted by law or we obtain the consent required by applicable law. PIPEDA generally requires meaningful consent and limits use and disclosure to identified purposes, subject to legal exceptions.

3. Newsletter — The North Note

If you subscribe to The North Note, we collect your email address for the purpose of sending you North Collective newsletters, editorial updates, fashion news, event information and other communications that are described at the time of subscription.

You may unsubscribe from promotional or newsletter communications at any time by using the unsubscribe mechanism included in the relevant email or by contacting us.

Where Canadian Anti-Spam Legislation (“CASL”) applies, commercial electronic messages must generally be sent with the required consent, identification information and a working unsubscribe mechanism.

We may retain records relating to your subscription and consent as reasonably necessary to demonstrate compliance with applicable requirements.

4. Designer and Event Submissions

North Collective allows visitors to submit designers, fashion labels, events and other information for consideration for inclusion in our directories.

When you submit information, we may use the information you provide to:

  • review the submission;
  • contact you about the submission;
  • verify or clarify information;
  • determine whether the submission is appropriate for inclusion on the Website; and
  • publish appropriate non-personal or business information from the submission as part of a North Collective directory listing.

Please do not submit sensitive personal information or information about another individual unless you are authorized to provide it.

A submission does not guarantee publication, and North Collective may edit, decline, remove or request clarification regarding submitted information.

5. Information Published on the Website

North Collective is a fashion discovery and industry platform. Some information submitted to us may be intended for public display, including information relating to designers, fashion labels, organizations, venues and events.

Before submitting information, please consider whether you are comfortable with the information being publicly displayed.

We may publish business and event information such as a designer or event name, website, location, description and other information relevant to a directory listing.

6. Cookies and Similar Technologies

North Collective may use cookies and similar technologies to operate and improve the Website.

A cookie is a small text file stored on a device when a website is visited. Cookies can be used for functions such as remembering preferences, maintaining website functionality, security, analytics and other website operations. Cookies can also be used by third parties for analytics or advertising purposes.

Types of Cookies We May Use

Essential Cookies

These cookies may be necessary for the Website to function properly, including security, navigation, forms and other core features.

Functional or Preference Cookies

These may remember preferences or settings to make the Website easier to use.

Analytics Cookies

Where analytics tools are enabled, cookies or similar technologies may help us understand how visitors use the Website, such as which pages are viewed and how the Website performs.

Advertising Cookies

Where advertising services are enabled, third-party providers may use cookies or similar technologies to deliver, measure or personalize advertising.

The specific cookies used on the Website may change as we add, remove or update website functionality or third-party services.

7. Managing Cookies

Most web browsers allow you to control or disable cookies through their settings.

Disabling certain cookies may affect the functionality or availability of some Website features.

Where consent is required for particular cookies or tracking technologies, North Collective will seek consent in accordance with applicable law. Canadian privacy guidance recognizes the need to inform users about cookies and their purposes and, depending on the circumstances, seek appropriate consent.

8. Third-Party Services

We may use third-party service providers to operate, maintain, secure, analyze or communicate through the Website.

These providers may include services relating to:

  • website hosting;
  • website security and performance;
  • email and newsletter delivery;
  • website analytics;
  • forms and submission processing; and
  • advertising, where applicable.

Third-party providers may process information on our behalf and may be located outside Canada.

Where personal information is transferred outside Canada or Quebec, additional privacy considerations may apply. Quebec’s private-sector privacy regime includes specific requirements concerning communications of personal information outside Quebec, including privacy impact assessments in certain circumstances.

We seek to use service providers that provide appropriate safeguards and only permit them to use information as necessary to provide the relevant services, subject to applicable law.

9. Social Media

The Website may contain links to third-party social media platforms, including Instagram.

If you click a social media link or otherwise interact with a third-party platform, your interaction is governed by that platform’s own privacy policy and terms. North Collective does not control the privacy practices of third-party social media platforms.

10. Disclosure of Personal Information

We may disclose personal information:

  • to service providers who assist us in operating the Website;
  • where necessary to provide a service you requested;
  • where you have consented to the disclosure;
  • where disclosure is permitted or required by law;
  • to protect the rights, property or security of North Collective, our users or others; or
  • in connection with a corporate transaction, where permitted by applicable law.

We do not sell your personal information as part of the ordinary operation of North Collective.

11. Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, maintain records and enforce our agreements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy or otherwise dispose of it, subject to applicable legal and operational requirements.

12. Safeguarding Personal Information

We take reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, alteration or destruction.

However, no website, transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

PIPEDA’s privacy framework includes safeguards, accountability, openness, access and other fair-information principles for organizations that are subject to the Act.

13. Access, Correction and Privacy Requests

Subject to applicable law, you may request access to personal information that North Collective holds about you and may request correction of inaccurate or incomplete information.

You may also ask questions about how your personal information is collected, used or disclosed.

To make a privacy request, contact:

Privacy Contact: North Collective
Email: [email protected]

We may need to verify your identity before responding to a request.

14. Withdrawing Consent

Where we rely on consent to collect, use or disclose personal information, you may withdraw your consent subject to legal or contractual restrictions.

Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.

For newsletter communications, you may unsubscribe at any time using the unsubscribe mechanism provided in the message. Under CASL, unsubscribe requests for commercial electronic messages must generally be honoured within 10 business days.

15. Quebec Privacy Rights

If you are located in Quebec, additional rights and requirements may apply under Quebec’s Act respecting the protection of personal information in the private sector, as amended by Law 25.

These requirements include transparency concerning purposes of collection, means of collection, access and correction rights, withdrawal of consent and certain information concerning third parties and transfers outside Quebec. Quebec organizations subject to the legislation must also make their privacy policies available and identify the person responsible for protecting personal information.

Our privacy contact listed above is intended to serve as the contact for privacy-related inquiries. [Confirm whether this person/title and email are correct before publishing.]

16. Children

The Website is not directed to children.

We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent is required by applicable law.

17. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to our Website, services, privacy practices or legal requirements.

When we make material changes, we will update the Last Updated date and, where required, provide additional notice.

Quebec’s privacy regime specifically requires organizations collecting personal information by technological means to maintain and disseminate a privacy policy in clear and simple language and notify individuals of changes where applicable.

18. Contact Us

Questions, concerns or requests regarding this Privacy & Cookie Policy can be directed to:

North Collective
Website: northcollective.cc
Email: [email protected]